Shipping policy

Shipping Policy for The Boujee Boards

Effective Date: [Insert Effective Date]

1. Order Processing Time

  • Orders are typically processed within a standard timeframe on business days (Monday to Friday, excluding public holidays).
  • Orders placed after standard business hours will be processed on the next business day.
  • Customers will receive an email confirmation once their order has been processed.

2. Delivery Options

  • Local Delivery: Available within designated areas.
    • Delivery fees apply.
    • Deliveries are made on business days.
    • Orders are delivered to the address specified at checkout.
  • Pickup Option: Currently, we do not offer a pickup service.

3. Shipping Restrictions

  • Due to the perishable nature of our products, we do not ship to P.O. boxes or international addresses.
  • Deliveries are made to residential and commercial addresses within our local delivery area.

4. Delivery Confirmation and Order Tracking

  • Upon dispatch, customers will receive a confirmation email with delivery details.
  • For any issues with delivery, please contact us at [Insert Contact Email].

5. Delivery Delays

  • While we strive to deliver orders promptly, unforeseen circumstances (e.g., traffic, weather conditions) may cause delays.
  • Customers will be notified of significant delays via email or phone.

6. Damages and Issues

  • Please inspect your order upon receipt.
  • If the item is defective, damaged, or incorrect, contact us immediately at [Insert Contact Email] so we can evaluate and address the issue.

7. Returns and Refunds

  • Due to health and safety regulations, we cannot accept returns on perishable goods.
  • Refunds or replacements are only offered if products are damaged or incorrect upon delivery.
  • For any concerns, please reach out to us at [Insert Contact Email].

8. Contact Information

  • For questions or concerns regarding our shipping policy, contact us at:
    • Email: [Insert Contact Email]
    • Phone: [Insert Contact Phone Number]
    • Address: [Insert Physical Address]

By placing an order with The Boujee Boards, you agree to this shipping policy.